Important Notice: By opening an account or using any service on cv9998, you are automatically considered to have accepted these Terms & Conditions. Please read this page carefully.
1
General Terms & Conditions
Cv9998 is an online gaming platform providing entertainment gaming services for users in Bangladesh. These Terms & Conditions constitute a legal agreement between cv9998 and all its members. By using the platform, you agree to abide by all clauses and provisions of this agreement.
Cv9998 reserves the right to change, revise, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page periodically.
These Terms & Conditions were originally prepared in Bengali. For any language-related confusion, please contact the cv9998 customer support team.
2
Account Registration & Eligibility
The following conditions must be met to open an account on cv9998. If any condition is not satisfied, the registration will not be accepted and the account may be closed.
- The applicant must be 18 years of age or older.
- Each person may only hold one account. Opening multiple accounts is strictly prohibited.
- All information provided during registration must be truthful, accurate, and up to date.
- Cv9998 may request a national ID or other supporting documents at any time for identity verification purposes.
- Accounts created using false information will be terminated and all balances may be forfeited.
- It is the member's own responsibility to keep their account password secure. Sharing your password with anyone else is strictly prohibited.
cv9998 enforces a strict policy to protect minors from gaming. If an account holder is found to be under 18, the account will be closed immediately and all funds will be forfeited.
3
Payments, Deposits & Withdrawals
Cv9998 processes financial transactions through Bangladesh's leading mobile banking services, including bKash, Nagad, and Rocket. All transactions must be completed using the member's own registered payment method.
| Subject |
Deposit |
Withdrawal |
| Minimum Amount |
BDT 500 |
BDT 500 |
| Processing Time |
Instant |
1–24 Hours |
| Supported Methods |
BKash, Nagad, Rocket |
BKash, Nagad, Rocket |
| Third Party |
Prohibited |
Prohibited |
- All withdrawal requests go through a verification process. Withdrawals may be placed on hold if suspicious activity is detected.
- To withdraw funds derived from a bonus, the associated wagering requirements must be fulfilled.
- If an account is credited in error due to a technical fault, the member is obligated to return the excess amount.
- Using cv9998 for currency exchange or money laundering purposes is strictly prohibited.
4
Bonus & Promotion Terms and Conditions
Cv9998 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are detailed on the relevant promotion page.
- The welcome bonus is available to new members only and can be claimed once.
- Withdrawals are not permitted until all bonus wagering requirements have been met.
- Multiple bonuses may not be claimed simultaneously unless explicitly permitted.
- Cv9998 reserves the right to modify or cancel any bonus offer at any time.
- Attempting to abuse bonuses or manipulate the system may result in bonus forfeiture and account closure.
- Cashback and reload bonuses will only be awarded to eligible members, as determined by cv9998.
For any bonus-related queries, contact cv9998 via Live Chat support. Our team is always on hand to help with accurate information.
5
Gaming Rules
All games on cv9998 are conducted fairly and transparently. Each game has its own rules, which are displayed when the game loads. Members should read the relevant rules before starting a game.
- Game outcomes are determined by Random Number Generator (RNG) technology, which is completely unbiased.
- If a game is interrupted due to a technical error, cv9998 will refund the bet for that round.
- In Live Casino games, the dealer's decision is final and no disputes will be entertained.
- If an event is cancelled in Sports Betting, the wager will be refunded unless specific rules apply.
- Any attempt to interfere with or manipulate the gaming software will result in account termination.
6
Prohibited Activities
The following activities are strictly prohibited to protect the integrity of cv9998's services. Violations may result in account termination and legal action.
- Playing games using bots, automated software, or artificial intelligence.
- Creating multiple accounts to take advantage of bonuses or promotions.
- Processing transactions using a third-party payment method.
- Using the platform for money laundering or any other illegal financial activity.
- Harassing, threatening, or showing disrespectful behavior toward other members.
- Attempting to hack or gain unauthorized access to cv9998's systems or networks.
- Operating an account under a false identity or engaging in any fraudulent activity.
If any of the above activities are identified, cv9998 reserves the right to permanently close the account without prior notice and forfeit all balances and bonuses.
7
Privacy & Personal Information
Cv9998 places the highest priority on protecting members' personal data. Details on how we collect, store, and use your information can be found in our Privacy PolicyDetails are provided on the page mentioned above.
- Information provided at registration is used for service operation and communication purposes.
- Cv9998 does not sell member information to third parties.
- Information may be disclosed in compliance with directives from legal authorities.
- Additional information may be requested as part of the KYC (Know Your Customer) identity verification process.
8
Account Closure & Termination
Members may request account closure at any time through customer support. Any outstanding balance will be returned in accordance with our policy.
- Cv9998 reserves the right to immediately suspend any account found to be in violation of the Terms & Conditions.
- Accounts inactive for an extended period (over 12 months) may be subject to review.
- Upon account closure, any bonus balance will be forfeited; the original deposit balance will be eligible for withdrawal.
- Once a Self-Exclusion request is submitted, cv9998 is obligated to enforce that decision.
9
Responsible Gaming
Cv9998 treats responsible gaming not just as a policy, but as a genuine commitment. Gaming should always be for entertainment — not as a solution to financial problems.
- Members can set their own daily, weekly, and monthly deposit limits.
- You may request a temporary break or permanent self-exclusion at any time.
- If signs of problem gambling are identified, our support team will provide guidance toward professional assistance.
- Information on parental controls is provided to help protect minors from gaming.
To learn more about responsible gaming, visit our Responsible Play View the page.
10
Terms Updates & Effectiveness
Cv9998 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification.
- Revised terms take effect from the date they are published.
- Continued use of the platform after any changes take effect constitutes acceptance of the updated terms.
- If a member finds any terms unacceptable, they should submit a request to close their account.
- If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms & Conditions, please contact our support team. We are always committed to providing members with accurate information.